Why must my tank riser lid/cover be visible?

The riser is the access to your pump and allows us to act quickly during an emergency. A hidden or inaccessible lid means that your STEP system can­not be serviced. Tank lids must remain visible and must NOT be covered by patios, decks, soil, shrubs, or mulch. Please maintain 24-inches of clearance. 

If access to components is hindered, the property owner/resident will be required to re-establish access within 48-hours of notice. If emergency access is required, the Village is not liable for any damage to items blocking access and is not required to return to prior conditions. 

Show All Answers

1. What to do when sewer service panel alarm is activated?
2. How does my STEP System work?
3. As the owner/resident, what am I responsible for?
4. What's the Village of Red Hook responsible for?
5. Why must my tank riser lid/cover be visible?
6. Is my property tied into the Village sewer?
7. How often are the septic tanks and grease traps pumped?
8. What do I do if the power goes out?
9. How do I get connected to the Village sewer system?