Show All Answers

1. Why have I not received any emails from my Notify Me® subscriptions?

• Check your spam or junk folders for emails from listserv@civicplus.com 

• add listserv@civicplus.com to your contact list or address book.

• If listserv@civicplus.com email address is in your address book, check your spam filter settings to be sure that the listserv@civicplus.com isn't blocked.

2. Why am I not receiving the Village Newsletter in my email inbox?

• Have you enrolled to receive the newsletter? If you haven't yet - subscribe to the Village Newsletter here. 

• Check your spam or junk folders for emails from Mayor Smythe, mayor@redhooknyvillage.org

• add Mayor Smythe, mayor@redhooknyvillage.org to your contact list or address book.

• If Mayor Smythe, mayor@redhooknyvillage.org email address is in your address book, check your spam filter settings to be sure that the Mayor Smythe, mayor@redhooknyvillage.org isn't blocked.

• For further help check this Mail Chimp support article.

3. The News Flash channels I enrolled in have been changed or discontinued. Why?

The Village of Red Hook is working hard to identify the most effective ways to communicate with the public. In an effort to expand enrollment in Notify Me ®  subscription service we are simplifying our current enrollment categories in the following way:

Current Subscription Category	2022 Updates
NewsFlash >“Click here for local area Corona/Covid-19 information"	Will be renamed “Covid-19 Info”
NewsFlash >“Covid/Corona Virus"	Will be discontinued as it is redundant
NewsFlash >“Police News" (15 current subscribers)	Will be discontinued as The RHPD post regular updates on their FB Feed.  Any Emergency Police Alerts will be sent under ‘Emergency Alert’, and any Police staff story or Police event will be shared either in ‘Events & Committee News’ & or ‘Government News’
NewsFlash >“Court News & Updates"	Will now be “Government News" (News from the Planning Board, Zoning Board of Appeals, Board of Trustees, Mayor's Office & Court News as well as General Announcements & Election Information)
NewsFlash >“Remote Village Board Meeting Information"	Will be discontinued. Meeting format information & Remote Meeting Links can be accessed through the Main Calendar
NewsFlash >“Village Press Releases"	Will now be “Department News & Non-Emergency Service Disruptions”  (News from the Building Department, Highway Department, Water Department, Sewer Department, Police Department, Clerk's Office, Seasonal Service Updates).  Press Releases will now be sent directly to Press offices via email, should you want to be on the press release list - please email info@redhooknyvillage.org
NewsFlash >“Support local businesses"	Will now be “Community Bulletin Board” (Programs and local highlights that serve the local community)
NewsFlash >“Home Spotlights”   (25 current subscribers)	Will now be “Village Events & Committee News" (News from the Village Green Committee, Public Spaces Initiative, Events Committee, Human Relations Committee).
Agendas & Minutes	No Change (Agendas and Minutes)
Emergency Alerts	No Change (Emergencies specific to the Village of Red Hook including: road closures, weather, power outages, warming/cooling centers, service disruptions and more.)
Main Calendar	No Change (When public meetings, special hearings, court dates and events are scheduled.)
Employment Opportunities	No Change (When the Village of Red Hook seeks candidates for employment; jobs will be shared here.)

If you see a category you are not subscribed to and you would like to sign up to receive notifications, or if you realize that the category no longer applies to your notification preferences please visit Notify Me ®  to easily modify your subscription preferences.