What to do when sewer service panel alarm is activated?
  1. Locate the service panel. The panel is located on a post or on an exterior wall of your building. The alarm sounds similar to a smoke alarm, making a high-pitched, buzzing sound. Depending on your box location, you may or may not be able to hear the alarm inside your home.
  2. Call Village Sewer Operator at 845-758-1081, option 8, immediately to report the alarm. Report the alarm ASAP to avoid an overflow of your system. If you don’t call, we don’t know the alarm is going off.
  3. Push the red-lit button only after notifying the Sewer Operator. This will silence the alarm. The red light will stay on as long as there is an alarm condition.
  4. Conserve water. After you call be sure to conserve water. Although the tank does have some reserve capacity, the capacity varies widely, depending on water usage. With minimized water usage, the tank typically has a reserve capacity of 12 to 24 hours. Curtail water use to prevent overflow of the holding tank and your building’s plumbing system. 
    • Take shorter showers 
    • Don't use the washing machine 
    • Minimizing toilet flushing

Show All Answers

1. What to do when sewer service panel alarm is activated?
2. How does my STEP System work?
3. As the owner/resident, what am I responsible for?
4. What's the Village of Red Hook responsible for?
5. Why must my tank riser lid/cover be visible?
6. Is my property tied into the Village sewer?
7. How often are the septic tanks and grease traps pumped?
8. What do I do if the power goes out?
9. How do I get connected to the Village sewer system?